Contact information

We are always here to help! Whether you have a question about our illustrated books, need assistance with an existing order, or want to inquire about our digital products, please feel free to reach out to us using the information below.

Get In Touch

We aim to respond to all email inquiries within 24–48 business hours.

Email: contact@giftedtales.eu

Frequently Asked Questions

Before reaching out, you might find the answer you are looking for in our store policies:

• Order Issues or Returns: Please review our Terms of Service for detailed instructions on how to initiate a return or exchange for physical or digital items.

• Shipping & Processing: Most physical book orders are processed within 2-5 business days. You will receive a confirmation email with tracking information once your order has shipped.